happyhouseno1 web store FAQ section

- United States, Canada, Australia, Asia, Africa / 2-4 weeks. - Europe / 7- 14 working days ; * If you require faster delivery, you can upgrade shipping ( Pls message me for the price, and I will do my best to accommodate). * Consider that the post office is closed on weekends and holidays and the delivery time depends on the international traffic. * Transit times vary by destination country. Possible delays are always caused by the Customs and Postal service in the destination country/state. * I'm not responsible for delays due to customs because I can't control or have no access to each country's customs & delivery particulars. As a seller, I can only ship the parcel in good condition send it on time, and send you proof on demand. * Standard shipping option doesn't include full tracking - you will get tracking number with updates when the package left our country and when it arrived, which means that the tracking number can only be used as a confirmation that the item has been dispatched - without information where it is at a certain moment. * Your order will ship to the address listed in your account. If you need your order shipped to another address just provide it at check out. Sorry - I am not responsible for errors on the part of the buyer, such as errors in the shipping address provided. * Your item will be prepared and dispatched to you ASAP. Orders are usually shipped within 1-3 or 3-5 business days - unless otherwise stated in the listing * For items made to order pls. allow 1-3 business days plus for creation. * Please pay attention to the "ship by date", 1-3 business days is the processing time, not how long it should take to receive your order. * l estimate shipping cost as best I can. l do my best to package products for safe shipping and reuse clean packing materials to keep costs down for buyers - and to minimize environmental impact. * l do inspect the order prior to shipping with great care and concern. Upon receipt, please inspect your package and notify us of any damages.

1. l have a TOTAL SATISFACTION guarantee. If, for any reason, you are not completely satisfied with your purchase you can return any unused item within 15 days of delivery for a full refund of the purchase price ( less shipping ). Any item returned must be in the same new condition and not used at time of shipment. 2. If the item is damaged, you should send me a photo proof of damaged item /or return the item. I will send you a new item or refund your payment.

1. Sorry but no refunds or exchanges on " * Custom orders * Items ordered that have been spelled wrong. * Digital items 2. I am responsible for orders shipped to an incorrect address so please double-check the address in your account. If an order is returned to me, the buyer is responsible for all costs associated with re-shipping the item to the correct address. 3. No refund or replacement if the package was posted and not accepted from buyer / the buyer wasn't at home or any other reason/ and returned to me with "UNCLAIMED'' mark. 4. I accept order cancellation / for any reason / before I start with processing /making the item - it is up to 24 hours after purchase. Otherwise, I do not accept cancellation. 5. In order for your item to be damaged in transit, pls contact me and l will make it right via replacement or refund. 6. I am not responsible for application errors made by the customer.

* The decal have matt opaque finish - for a painted on look. If you prefer gloss finish, contact me. * Decals will come without or with transfer tape depending on size. * Item will be carefully packaged to ensure that it arrives in perfect condition. * Self adhesive vinyl decals, durable, waterproof and adhere to most non-porous surfaces / easily removable but not reusable. * Can be applied to not only walls and windows, but even furniture. * Vinyl decals are not suitable for all walls and paint finishes. * High quality, hand washable, Non-toxic HQ Oracal premium grade matte-finish vinyl . * The decals are die-cut on high precision computer guided plotter, inspected by hand. * Suitable for both indoor & outdoor applications ,decals will last 5 to 7 years or more.They will not fade, crack or peel when applied correctly to smooth clean surfaces. Please keep in a cool dry place until application and do not allow your sticker to sit in the sun or be in the heat prior to putting it on your window . Pictures may not reflect true size ( they're not necessarily scale to size in example pictures-they are are enlarged to show detail). Pls refer to measurements in listing for decal size above. * Due to monitor settings, actual colors may differ slightly than what you see on your screen. * Please contact me if you need more information or detailed application instructions / video.